Our Retention Services:
Whether you sell toys, treats, supplements, or custom accessories, we build retention around what *your* customers need most: consistency, care, and connection.
Your Dedicated Retention Team
Experts who live and breathe pet ecommerce success
01. Retention Strategy Development
Behavior-first campaigns built around purchase patterns, pet needs, and brand goals.
02. Lifecycle Email & SMS Automation
Tailored to the pet ownership journey with win-backs, cross-sells, birthday flows, and reorder nudges.
03. Loyalty & Referral Program Deployment
Not just point-incentives. Real motivators built to reward the right buyers, at the right time.
04. Community & UGC Ecosystems
Turn happy customers into megaphones by rewarding repeat buyers for reviews, photos, referrals & more.
05. Churn Prevention Systems
We catch drop-off behavior early and fire off proven recovery flows that bring them back.
06. Transparent Performance Dashboards
Live data on retention, repeat sales, and buyer LTV updated automatically. Nothing's hidden.
See Our Automation in Action
Every campaign, every flow, every touchpoint is designed specifically for pet owners' unique behaviors and needs.
- Behavioral trigger campaigns
- Pet lifecycle automation
- Real-time performance tracking
Pre-built? Never.
Cookie-cutter? Not here.
We design, build, and run it all FOR you from backend to dashboards to brand voice.
Ready to see where you're bleeding retention? Book your custom auditLet's Stop the Bleeding Before It Gets Worse
Your ads won't carry you forever. Retention will.
At Crucible Digital, we drive measurable revenue through your existing customers and guarantee results backed by data, not fluff.
Limited Availability
We're currently accepting a limited number of new pet brands per month to ensure quality deliverables and guaranteed results.
Quick & Actionable
Book your no-risk, 20-minute retention audit today and unlock predictable, high-LTV growth for your pet brand.
What You Get In Your Free Audit:
No Pressure
Zero sales pitch
No Fluff
Only actionable insights
No Guesswork
Data-driven strategy
Just clarity, strategy, and guaranteed ROI for your pet brand.
Available slots filling fast • Book within 24 hours for priority review